Settle

Support

Have a question, found a bug, or something isn't working the way it should? Reach out directly — we read every message ourselves.

Email hello@1984labs.dev

1.Frequently asked questions

How do I cancel my Premium subscription?

Subscriptions are billed and managed entirely through the Apple App Store or Google Play Store, not by us directly. On iPhone or iPad: open the Settings app → tap your name → Subscriptions → Settle → Cancel Subscription. On Android: open the Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → Settle → Cancel. You'll keep Premium access until the end of the period you've already paid for.

I was charged but Premium isn't unlocking

This is usually fixed by restoring your purchase. Open Settle, go to Profile → Restore Purchases. If it still isn't working after that, email us with the email address or Apple/Google account you purchased with and we'll help sort it out.

Do I need to create an account?

No. Settle doesn't have accounts, logins, or passwords. Your activity, settings, and progress are stored locally on your device. If you delete the app, that data is deleted with it.

How does the Emergency Contact feature work?

You choose one contact or helpline number in Settle. Tapping the emergency call button simply opens your phone's native call screen for that number — it's not a monitored service, doesn't contact emergency services, and doesn't notify anyone automatically. In a genuine emergency, always call your local emergency services directly.

Is Settle a substitute for therapy or medical care?

No. Settle offers self-guided breathing exercises, grounding techniques, and educational information — it is not a medical device and does not provide medical advice, diagnosis, or treatment. If you're in crisis or experiencing a medical emergency, please contact local emergency services or a mental health professional.

How do I reset my progress or start over?

There's currently no in-app reset button. Deleting and reinstalling the app will clear all locally stored data, including session history and settings, and start you fresh.

Does Settle work on iPad?

Settle is currently designed for iPhone. It will run on iPad but isn't yet optimized for the larger screen.

2.Still stuck?

Email hello@1984labs.dev with as much detail as you can — what you were doing, what you expected to happen, and what happened instead. Screenshots help a lot. We aim to reply within a few days.